Privacy Policy

1. Who We Are

Aqua Cat Plumbing & Water Treatment is a plumbing and water treatment company based in Prescott, Arizona, owned and operated by a plumber with 32 years of plumbing experience. We serve homes and businesses throughout Yavapai, Coconino, and Maricopa counties.

• Business: Aqua Cat Plumbing & Water Treatment
• Owner: Aqua Cat Plumbing & Water Treatment
• Location: Prescott, AZ 86301
• Phone: (480) 228-8282
• Email: aquacatplumbing@gmail.com
• Website: www.aquacatplumbing.com

2. Information We Collect

We collect personal information only when you voluntarily provide it to us. This may include:

• Contact information — your name, phone number, and email address when you submit our contact form, request a service estimate, or call us.
• Service address — the property address where service is requested.
• Message content — any description of your plumbing or water treatment issue that you choose to include in a form submission.
• Device & usage data — standard web server logs including IP address, browser type, and pages visited. This is collected automatically and used only for security and site improvement purposes.

We do not collect payment card numbers, Social Security numbers, or other sensitive financial information through this website.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your service request or inquiry
• Schedule and perform plumbing or water treatment services at your property
• Follow up on completed work or provide warranty support
• Send you information you have requested about our services
• Comply with applicable Arizona state and federal laws

We do not sell, rent, or share your personal information with third-party marketers.

4. Information Sharing

Your information may be shared only in the following limited circumstances:

• Service delivery — if a sub-contractor or supplier needs your address to deliver equipment related to your job, we will share only the minimum necessary information.
• Legal compliance — if required by law, court order, or governmental authority.
• Business tools — we use a small number of third-party services that process data as part of delivering our service: FormSubmit (formsubmit.co), which delivers our contact and quote form submissions to our email; Cloudflare, which hosts this website and provides the cookieless analytics described in section 5; and Google Workspace, which we use for business email. These providers are bound by their own privacy policies and do not use your data for independent marketing.

5. Cookies & Tracking

This website does not set cookies. We use no advertising cookies, no cross-site tracking pixels, and no advertising or retargeting networks of any kind.

To understand how many people visit and which pages they read, we use Cloudflare Web Analytics. Cloudflare states that this tool “does not use any client-side state, such as cookies or localStorage, to collect usage metrics” and does not fingerprint individual visitors. We see totals, not people — we cannot identify you from it, and we do not try to.

Our web host also keeps standard server logs, as every web host does, for security and reliability. Some pages use your browser’s local storage to remember things like your place in our estimate tools; that stays on your own device and is never sent to us for tracking.

6. Do Not Track Signals

We do not track our visitors over time or across other websites, and we do not permit anyone else to do so through our site. Because we do not collect that kind of information at all, a browser “Do Not Track” signal does not change how this website behaves — there is nothing to switch off. We also do not allow third parties to collect personally identifiable information about your activity across different websites when you use our site.

7. Data Security

We take reasonable precautions to protect your personal information. Our website is served over HTTPS (encrypted connection). Contact form submissions are delivered to a secured business email account. We retain your contact information only as long as necessary to service your account and meet our legal obligations.

8. Your Rights (California & Arizona Residents)

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal retention obligations
• Opt out of any future marketing communications at any time

To exercise any of these rights, contact us at aquacatplumbing@gmail.com or call (480) 228-8282. We will respond within 30 days.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, please contact us and we will promptly delete it.

10. Third-Party Links

Our website may contain links to external sites (such as Thumbtack, Yelp, or product manufacturers). This privacy policy applies only to aquacatplumbing.com. We are not responsible for the privacy practices of any third-party websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website following any changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out: